Frequently Asked Questions
I would like to book a pilgrimage, how can I book what do I have to pay attention to?
You choose one of our scheduled travel programs. You can either book via our homepage or you can book by telephone or e-mail. Before booking, please check the documents required for visa procurement (passport, residence permit & visa, etc.)
I have booked and would like to cancel my booking at short notice? Can I get my money back?
If you cancel before 4 weeks before the start of your trip, you will receive a full refund of your booked Umrah trip. On the other hand, for Hajj trips, you must cancel before the month of Ramadan and you will also get a full refund.