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Frequently Asked Questions


I would like to book a pilgrimage, how can I book what do I have to pay attention to?

You choose one of our scheduled travel programs. You can either book via our homepage or you can book by telephone or e-mail. Before booking, please check the documents required for visa procurement (passport, residence permit & visa, etc.)

I have booked and would like to cancel my booking at short notice? Can I get my money back? 

If you cancel before 4 weeks before the start of your trip, you will receive a full refund of your booked Umrah trip. On the other hand, for Hajj trips, you must cancel before the month of Ramadan and you will also get a full refund.

visa procurement
Flight & Transportation
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